Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (209)846-9870.
- What are the Hospital hours?
Our hospital is open Monday to Friday from 9:00 am to 7:00 pm. On Saturdays we are open from 9:00 am until 5:00 pm. Sundays we are open from 11:00 am until 5:00 pm.
- Do I need to have an appointment?
Yes, patients are seen by appointment, but we welcome walk-ins
- What forms of payment do you accept?
Cash, most major credit cards, and CareCredit
- Can I make payments?
Payment is required at the time of service.
- At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 4 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.
- What is the pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
- How long do the sutures stay in after my pet's surgery?
Procedures involving sutures require them to be removed in 10 days following the surgery.
- Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
- Do you board pets?
Yes, we do boarding for our clients. We have boarding space for both dogs and cats.
- What are your kennels like?
We are able to board dogs and cats of any size and have great facilities to keep them comfortable during their stay. For the safety of your pet and any other boarding pet, we do require that your pet be up to date on their vaccines and flea control before boarding. If you show up ready to leave on vacation and forgot to take care of it, don't worry, we can update what they need on the spot! We monitor your pet's health every day of their stay and make sure to provide them with enough love and attention to lift their spirits while mom and dad are away. For dogs, we have a spacious dog run where they can stretch out, roll around, and play with their toys. The cats get their own little "habitat" with room to explore their mischievous ways.
- What does a general exam include?
When you visit us, a nurse will first examine your pet to get an initial look at their overall health by taking a general history, measuring their temperature, weight, respiratory rate, and also look over their normal body condition. Once he gets a good background, then it's Dr. Singh's turn to examine your pet from head to toe for any abnormalities, masses, signs of heart or lung issues and also skin, oral, optical, or aural issues. If anything needs further examination, we recommend running tests for an accurate diagnosis to get one step closer to a healthy pet.
- At what age do I need to bring in my puppy to begin his/her vaccinations?
While we can certainly take a look at your puppy at any age to make sure it's a healthy fella, to start their puppy series vaccinations, we recommend bringing them in at 8 weeks of age. Along with other services, our puppy packages include all of their essential vaccinations like Distemper/Parvo, Bordatella, Lyme, and Leptospirosis. The Rabies vaccination is also included, but they cannot receive it until 16 weeks of age.